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ADMIN NOTE: You may notice, if you go to the blog this is posted (TWICE). The first post had the incorrect date of 2007. I mentioned it to the writer and waited for a response before posting this here, and the writer acknowledged his mistake and corrected the post with the right date! This happened this year!!!! 2008. So, the issues/complaints with Nutro keep coming and yet the company denies any accountability.
And for those who feed continue to choose to feed Nutro, say *my pets are fine*, all I can say to you is that, remember that during the 2007 recalls there were pets dropping like flies and yet there were those that continued to feed the various foods and had no bad results too! So, many times it is appears to be lottery game, or a game of Russian roulette, I guess! *which bags is the bad stuff in*! When you draw the right/wrong one, your time is up, or in this case, a pets time could be up!
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THE WRITER WANTS TO KNOW..... Is anyone else from Houston,Tx area or close by who may have has similar experience with Nutro ?
SOURCE:
THE PET CONNECTION
POSTED IN ITS ENTIRETY, WITH PERMISSION FROM POSTER...............
SUNDAY,MAY 4TH, 2008
3.00 P.M.Discussed first concern with Nutro product –Christa/ Manager- Petsmart HoustonShe was also part of information relayed by Nutro onsite rep and heard his description and some of my conversation with him.
Less than a week ago my healthy dog passed away from what emergency vet called ‘sudden death’. At this moment, confirmation of what caused death is not clear but vet may suspect dry food was bad and I am going to have tested. (Vomit was all dry food given to my dog which was NUTRO PRODUCT. Hoping that I did not kill my dog by giving him what I thought was good food, I stopped in to Petsmart today to calm my nerves and be assured that the food in question is fine. What I found was the shelves that contained Nutro Natural Choice were almost bare. (That never has happened)
At the aisle with Nutro food they had a Nutro rep stationed here. When I questioned him about why no food was here, he stated that no ‘recall’ is in effect and Nutro just happened to shut down a few plants who were producing what he termed as ,not as tasty food’ and the ‘quality’ was not up to par.Common sense says that the only way a dog can relay that something is not ‘tasty’ is through death or sickness. Seeing that a dog can’t talk, I asked him how they would know it was not ‘tasty’? It seems far more plausible that a company whose main product is dog food would not shut down 2 plants and have no product unless some very extreme situations were coming to light. He stated that the food plant being shut and my dog dying were coincidence.
Furthermore, the 800 number he gave me is not being answered now.( I GOT DIFFERENT ONE FROM PETSMART) I have a meeting with Petsmart tomorrow to discuss. I do not blame them right now for the death of my dog, but I stated to the manager I had a BIG issue with them allowing a Nutro rep to tell prospect clients some very vague, questionable, and misleading information, on the status of Nutro food. As noted, the 1-800 number just kept ringing.
Additionally, I checked their web site-www.nutroproducts.com and found NO information regarding any plants being shut down. To me, that would be very significant information to relay to all consumers especially if supposed steps were being taken in the best interest of the dog because the food was not as ‘tasty’.
Also, letting consumers know info on lack of product and when to expect more would seem to be the obvious steps for anybody not hiding something.I am wanting to save even one person the heartbreak and guilt I am going through and holding those parties accountable. I will not let this be swept under the rug and hopefully will get confirmation I am looking for with testing of Pet food I still have.
Is anyone else from Houston,Tx area or close by who may have has similar experience with Nutro ?
Comment by Pete B — May 5, 2008 @ 4:33 pm
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