SOURCE:
NATURE'S VARIETY NEWS
04-03-2008
Prairie™ Lamb Meal and Oatmeal Medley for Cats
Information for our Customers
Nature’s Variety has withdrawn distribution of Prairie Lamb Meal and Oatmeal Medley for Cats with the “best if used by” dates of 12/20/08 and 1/25/09. If you purchased a bag of Prairie Lamb Meal and Oatmeal Medley for Cats with those specific “best if used by” dates, please return it to the store for a replacement or refund. The “best if used by” dates are located on the back of the package.
Please be assured, this withdrawal does not involve health risks to cats. At Nature’s Variety, we want to insure that all of our products meet our high quality standards. We have found the affected products to be unacceptable because to the following reasons.
* The products with a “best if used by” date of 12/20/08 have an unacceptable level of oxidized fat. Oxidation may create an unusual odor. It is very likely that you will notice the smell immediately and that your cat would be sensitive to the smell and will not attempt to eat this food.
* The products with a “best if used by” date of 1/25/09 have an unacceptable appearance – this kibble is quite crumbly and very dark in color. Again, this unusual appearance will likely be instantly evident to you, and it is unlikely that your cat would eat this food.
Our distributor and retailer partners have been notified of this issue, and we have prevented some from ever reaching your retail store shelf. If, however, you have purchased one of these affected products, please return it to your retail store for a full refund or replacement.
The issues described here relate to our previously identified production challenges during late-2007 and early-2008. As explained previously, we have taken multiple action steps to continually improve and assure the quality of our products for your special pet.
We regret this situation, and we apologize for any inconvenience it has caused you. If you have any questions or concerns, do not hesitate to contact us by clicking CONTACT at the top of this page. Someone from our team will be happy to respond to you as quickly as possible.
CLICK HERE TO GO TO ARTICLE
